Archive for Insider Insight

 This guest post was written by Sam Chapman.

 Your Primary Keywords Don’t Drive the Majority of Traffic

Most good real estate webmasters understand that the majority of traffic driven to their sites is not from their most key search terms.  For example, the terms Austin real estate, Austin TX real estate, Lake Travis real estate and Austin real estate blog generated only 13% of the visits to my site in September, 2008.  That percent would be higher if I eliminated the statistics for visitors who didn’t use a search engine to get to the site, but still, this is pretty interesting.

Real Estate Web Site and Marketing Tips from Industry InsidersUse Long Tail Search Terms to Increase Traffic

So what is my site found for?  Long tail search terms.  If you don’t know what the concept of the long tail is, here’s a good article on the subject.  

Some of the long tail terms I get found for are Hamilton Pool, Austin MSA, Circle C homes, Apache Shores real estate and Spanish Oaks.  The latter three are all Austin area subdivisions.  Getting found for Hamilton Pool is OK, but it nothing compared to being found for real estate related terms.

The Power of Community Pages

Now that you know about the long tail, let me share something about how you can generate long trail traffic. I set up a main page on my site called Austin Neighborhood Listings that links directly from my home page.

On that page are links to neighborhood specific pages, categorized by geographic area. Each page has a few paragraphs of content talking about the neighborhood and then framed IDX search results showing homes specific to that neighborhood.  The content before the IDX search frame is critical, as search engines can’t do much with information inside frames.

Here is where things get interesting.  Remember that my main terms result in about 13% of page views?  More than 10% of the page views on my real estate website are these neighborhood specific pages.  

Not many real estate agents optimize for specific neighborhoods, so this is a great way to get long tail traffic.  Visitors also navigate to the neighborhood pages from the link on the home page so this is also a great way to make your site more sticky and keep people on it longer.

Adding neighborhood pages can accomplish several things:

  • It can give you pages about specific neighborhoods, which human visitors love. 
  • It can give you more pages of unique content, which search engines love. 
  • It can give you great internal links to neighborhood pages with appropriate anchor text, which is good for human visitors and search engines. 
  • It can give you the ability to generate long tail traffic, which is great for you.

In case this tells you anything, I am getting a listing in Apache Shores this week from someone who found my Apache Shores Homes page last weekend.

In order to frame the listings, you need to have a good third party IDX provider that allows customization of the IDX link that will show homes by neighborhood. The IDX vendor also needs to be approved by your Board as a third-party vendor.  Check with your Board to see who the approved vendors are and check them out. 

If you can do what I did, start building neighborhood pages on your real estate website.  You’ll be happy that you did.  If you want to see what I am talking about, visit my Austin real estate website.

Another View on Internet Marketing Success

Posted on Sep 23 2008 | By Kathleen · Comments (0)

Real Estate Web Site and Marketing Tips from Industry InsidersMike Parker, my partner in crime, or at least SEO, has just published an article based on an interview with a mutual client.  Gary Nagle shares his experiences with having a website for several years without much success, and the things he did to turn that situation around. 

At this point, more than 80% of Gary’s business comes from his website – and many of his clients are relocating.  In fact, there are a few clients he never met until the closing, but he finds that he can establish satisfying relationships via telephone and email.

Learn more about Gary’s experience as an Internet REALTOR®  – something that has even given him more free time!

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How to Generate Your Next 200 Deals

Posted on Sep 15 2008 | By Kathleen · Comments (0)

This guest post was written by Larry Easto who is a
best-selling business writer, and publisher of Real Estate Marketing Link

 

What Good Are Regular Marketing Reports?

Real Estate Web Site and Marketing Tips from Industry InsidersAt one very frustrating stop in my career path,  I had to to prepare weekly activity reports. I was required to record and report details of everyone I spoke to. At the time, I thought it was simply something that the director demanded to control her people.

With the benefit of 20/20 hindsight, I now understand that the reports were intended to track sales and marketing activities. I now appreciate the importance of tracking the results of all marketing activities.

The Benefits of Tracking Marketing Activities

Unfortunately many agents do not track their results. It’s something that they never quite get around to doing.  By tracking results you can expect two significant benefits:

  1. You will learn which marketing activities yield the best results and also which ones need to be improved or even terminated. I’m not sure why sales people continue to devote resources to marketing activities that fail to produce what they seek. Maybe they don’t track their results so they don’t really know which activities are effective and which ones are ineffective.
  2. By tracking results, you shift your focus from continuing to chase the next deal to developing and maintaining systems that can generate the next 200 deals. In other words, tracking results enables you to run a business that, if properly managed, will generate a sustainable income.

The Bottom Line

Good business management includes tracking and then analyzing your results. This analysis will help you identify effective marketing activities so that you can continue to do these things and do them better.  The analysis will also help identify ineffective activities so you can either improve them or stop doing them.

From the perspective of overall business and marketing management, tracking results make so much sense. If only that director had explained the importance of tracking results, working with her might have been less frustrating.

If you’d like to see your guest post (and links to your site) on this blog, contact me today!

Real Estate Websites: The Value of a Great IDX Search

Posted on Sep 08 2008 | By Kathleen · Comments (2)

This guest post was written by Sam Chapman who
markets Austin Real Estate and publishes the Austin Real Estate Blog

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I was looking through my website stats today and noticed something that I had not seen before.  It was the graph of visitor loyalty. 

Website Stats:  Visitor Loyalty

Real Estate Web Site and Marketing Tips from Industry InsidersThis basically measures how often people come back to my website.  The majority of visitors use the site once and don’t come back.  Many of these visitors probably find the site in  a search for some long tail terms, those searches not related to real estate.

Finding a website about Austin real estate rather than Hamilton Pool photos, for example, a visitor would probably look at the page I have for that subject, leave and not return.

People who visit the site 2-4 times, and that is a fair number of visitors, may find the site when searching a subject that returns a blog post and they may revisit my blog a couple of times.  Of course, these visitors could be looking for real estate in Austin and for whatever reason not come back. 

These might be people considering a move, real estate agents in other areas just checking Austin out, real estate agents who are studying my site to get ideas for their sites (yes, they really do this) or people just studying different markets for whatever reason.

The Thing That Caught My Eye

The thing that caught my eye was the number of visitors who spent time on my site 15 to 50 times.  When I compared this year to months prior to May, 2007, I noticed a big difference in the frequency  of people spending time on my site 15 to 50 times.

Then it hit me.  May of 2007 is when I switched from the Austin Board of REALTORS® IDX search to the WolfNet IDX search.  The ABoR feature isn’t a great search feature (no offense intended).  WolfNet is more feature rich and is more user friendly. 

The WolfNet search also allows visitors to save searches to come back to later and also to save listings as favorites.  These features provide a stickiness factor that wasn’t on my site before.

The number of people visiting my website more than 15 times after implementing an improved IDX search was up over 5 times compared to before.  That is a huge number.  The number of leads I have gotten since implementing a better IDX feature and the quality of these leads is also up.

Moral of the Story?

If you are a REALTOR®, you absolutely must have a website.  If you are a REALTOR® with a real estate website, you absolutely must have a great IDX search.
 

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If you’d like to see your guest post (and links to your site) on this blog, contact me today!

Update on Real Estate Website Leads and Conversion

Posted on Jun 30 2008 | By Kathleen · Comments (7)

A Message from Kathleen:  If you read Sam’s last post here about how he quadrupled his Internet leads, you’ll know about the changes he made to his website that had such amazing results.  Now, he’s back to let us know how that increase in leads has translated into business.  And, you’ll see some of my comments in italics.

I put a call to action on every page of my Austin real estate website in the top right corner.  It contains a link to an MLS map search, my contact information, a link to email me, and a link to my blog.

Real Estate Insider InsightI did that at the very end of November, and immediately started getting more calls, emails and registrations on my site than ever before.  Since I started tracking on February 1, I have received 143 phone calls and emails, and have had over 800 registrations on my site.  OK, but what about conversion? 

We all know that most Internet leads don’t convert quickly.  But, at this point, I have one listing, four homes under contract and one closing as a result of internet leads since February 1.  I am also working with four buyers who should be under contract by the end of August, and I have two $1 million+ referrals out that should close this summer.  Not bad!

For over a year, my site’s ranking on the search engines has fluctuated from #3 to #8 and everywhere in between for the term Austin real estate, #3 or #4 for Austin real estate blog, between #3 and #5 for Austin homes, #1 or #2 for Lake Travis real estate, and up there for a whole bunch of long tail results.  My short tail makes up around 15% of results. 

So part of getting the leads is a result of getting my site ranked well in the search engines, but before I made the call to action change, I wasn’t getting even 10% of what I am getting now.

  • This is a great example of the power of Search Engine Optimization (SEO).  You’ll notice that while Sam has evidently done a lot of work to rank for his main keywords, his long tail results (ranking for terms that are related to your main keywords) are also impressive.  If the traffic from his short tail (main keywords) is only 15%, that means that 85% of his traffic comes from related keywords.  This is a situation unique to doing SEO on a site – using pay per click, for example, will produce traffic as long as you’re paying for specific keyword placement, but you’ll never get traffic from related keywords!
  • Another factor to keep in mind is the fact that Sam provides a map-based MLS search provided by WolfNet.  While he had the Wolfnet search on his site long before his leads increased so dramatically, I believe that using a more sophisticated search may be contributing to his results. 
  • Sam is requiring registration after the visitor views three listings.  The fact that 1) he has a map search tool, and 2) he can give his visitors some information before registration is required may have something to do with his visitors’ willingness to create an account.  When I asked him about that, he described how he gets his search to work so well:

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