Archive for Real Estate Marketing Tips

Real Estate Marketing: Bottom Line It For Me

Posted on May 25 2010 | By Kathleen · Comments (0)

 

Do you have any idea what “bottom line it for me” means?  That is a phrase someone I worked with once used all the time.  I think he thought it was a nicer way of saying “Please, get to the point.”

In 2009, Dow Jones did an analysis of 711,123 press releases to identify the phrases that were so overused, they had become an ineffective way to communicate.  They called it the Top 25 Gobbledygook words and phrases.

While you may recognize the pain as you review some of those words and phrases, don’t get too smug.  The real estate industry has its own set of problems with gobbledygook!

When you’re writing any type of real estate marketing content, whether it’s for your real estate website or blog, or print advertising, make sure you’ve eliminated the goggledygook!

In real estate, there are problems with overused words.   But, I think the biggest problem in the real estate industry is jargon.

Here’s the first dictionary definition of jargon:  the language, especially the vocabulary, peculiar to a particular trade, profession, or group. 

The second definition is:  unintelligible or meaningless talk or writing; gibberish.

If you’re using a lot of real estate jargon in your writing, your readers probably find it to be gibberish!  So, it’s a good idea to proof anything you write looking for real estate jargon.  Let’s make a list of real estate jargon.  I’ll start.

Overused or Generally Confusing Real Estate Terminology
  • Real Estate Industry Designations – GRIS, SFR, ABR, CCIM, CRB, CRS… and as you know, the list is very long.  Without any explanation, what do you think those letters mean to a website visitor, for example?
  • Distressed Property Terminology – Short sale, REO, distressed property, deed-in-lieu, etc.  If you have a page on your website offering to assist homeowners in distress, do you think you should call it Short Sales?  or Avoid Foreclosure?
  • Buyer’s Agent – As far as Joe public is concerned, any agent who represents a buyer is a buyer’s agent.   Are you surprised that people don’t want to sign a buyer’s agreement?
  • Amortization – The act of making unwanted advances????
  • Escrow - NAR helpfully defines this as: An item of value, money, or documents deposited with a third party to be delivered upon the fulfillment of a condition.  What???  Sometimes, even the explanations don’t help!

Leave a comment with your favorite overused or jargon real estate phrases!

9 Items Real Estate Agents Should Never Be Without

Posted on May 24 2010 | By Kathleen · Comments (1)

This guest post was written by Lake Travis Real Estate Agent,
Sam Chapman.

I taught a regular class called Finding and Showing Homes for a long time.  My goal was to give practical and useful advice to new real estate agents. 

As part of the class, I talked about the things that real estate agents should keep in their cars.  Keep in mind that this is specific to the area I work in, which is a combination of urban and rural areas, with much of the area also being very hilly. 

Having said that, any real estate agent reading this should pick something up from it – it’s a great reminder for all of us.

Things a REALTOR® Should Always Have in the Car
  1. A Flashlight With Charged Batteries – How many times will you walk into a home and see lights out in a closet, garage, crawl space or attic? 
  2. Insect Repellant – You may not need it often, but you can be a hero if you run into an area with a lot of mosquitoes!
  3. Cold Water Bottles In An Ice Chest – Texas isn’t the only part of the country that gets hot, and a refreshing bottle of cold water can make an impression on hot and thirsty clients.
  4. Rough Terrain Footwear – How about sneakers or boots?  I don’t know how many times I have met an agent at a property only to find out that the landscaping was not in and the ground was muddy. Or how about when you need to walk a lot that has tall grass on it or is on rocky terrain?  Remember Austin being hilly?  It’s pretty difficult for a woman wearing heels to walk down a steep driveway.
  5. Maps – GPS is great, but there is no substitute for getting a map out and showing people where you are going or where you have been.  Maps are also great for showing people a home’s proximity to shopping, medical care, schools and other things that are important to them.  By the way, have an extra so you can give it to your clients.
  6. A Measuring Tape – I showed homes to one couple who always had to measure the dining room to make sure a certain piece of furniture would fit.  You may be surprised how many people will do this or something similar.
  7. A Camera With Charged Batteries – Photos online might be good, and buyers may have a camera in a phone, but being able to take photos of anything that needs to be remembered is a great thing.   And it gives you a great reason to follow up the same day.
  8. Whatever Opens The Lockbox – Sure it seems obvious, but whether it is a D Key, An ActiveKey, Smartphone or another device, make sure you have it and that it is fully charged.
  9. A Charger For Your Phone – If you have a phone that uses GPS or other applications, you probably know that these can drain a battery faster than normal.  Don’t let yourself run the risk of having a dead phone.

What would you add to this list?

Comments (1)

How Sears Can Make You a Real Estate Marketing Hero

Posted on May 17 2010 | By Kathleen · Comments (0)

 

Most real estate agents are always on the lookout for new ways to differentiate themselves in their marketplace, and to generate more leads.

Home buyers and are very interested in saving money on household items – especially since they are in the process of moving. 

If both the statements above are true, you owe it to yourself to look into how Sears can help you help your clients – and look like a hero in the process!

Sears has a Realty Home Advantage program that allows real estate professionals to offer a 5-10% discount to their contacts.  It’s easy and free for you!

As I understand it, here’s how it works:

  • You call 800-359-2000 and ask to speak to the Commercial representative for your area.  The representative will call you back.
  • You set up a non-billing Commercial Account with Sears.  You don’t use the account for purchases, just for administering this program.
  • You’ll receive a Commercial Account Number.
  • You can offer your clients Commercial discounts on their purchases at Sears.  That equates to 10% off on regular retail purchases, and 5% off on sale merchandise.
  • Your contacts use your Commercial Account number when they make purchases, and they receive the appropriate discount.

I really like this program.  There are no cards, you don’t have to purchase a gift card at a discount – you  just offer a discount to your contacts.  It seems easy to me.

Sears will provide you with all kinds of marketing materials customized with your name and logo, and displaying your Commercial Account Number.

Are the possibilities popping into your head?

What about a compelling proposition for your website?  You offer the discount in return for information that will help you to start establishing a relationship with your web visitors.

You can use this program as a closing gift, or as a reason to contact folks you haven’t been in touch with lately.  You can incorporate this into your drip email campaigns - find local sales at Sears, and identify what your contacts would pay for the same merchandise – just because they’re YOUR contacts!

Has anyone tried this program?  If you have or you do, let us know how it works for you!

Comments (0)

 

Real Estate MarketingAs Kevin Kaiser mentioned earlier this week in his real estate website post, Five Reasons Why Your Real Estate Website is Flailing, consumers are very concerned with the credibility of the professionals they are working with.  This is especially true in today’s shaky economy.

This post will discuss three ways you can reinforce your credibility.

1.  Create a brand and logo

At the end of this post, you’ll see a screenshot of the “About” page of a website we recently completed.  That project included brand creation, logo design and a customized Point2 Agent website and blog.

If you look at the website “about” page, which is for a company that markets Burleson TX homes for sale, you’ll notice several things.  First, there is a logo at the top of the page.  This site was created for a new brokerage, but the same principle applies to an individual agent’s marketing strategy.

A logo that represents your brand automatically sets you apart in your marketplace.  With your own brand, you aren’t just another agent associated with your brokerage.  You take on your own individual persona, with your brokerage as the strength that supports your business.

You’ll also notice that the logo isn’t just a cute graphic that plays off the broker’s or agent’s name.  The logo itself starts to “train” consumers as to what your real estate business stands for.

Then, if you read the about page, you’ll see how the brand provides a structure within which to communicate the benefits the consumer will receive when they work with you.  It’s a powerful way to differentiate yourself in the marketplace.

2.  Acquire Specific Designations for Your Target Market

On the sample about page, you’ll notice the e-PRO and SFR logos.  And, we used the SFR logo that includes the tagline.  If you’re like a lot of professionals who are targeting the foreclosure and/or short sale market, don’t underestimate the value of a designation in that discipline and its effect on your credibility.

And, don’t display the logo for your designations with no indication of what it is for.  For example, the SFR designation would mean nothing to most consumers unless they know it stands for Short Sale and Foreclosure Resource.

3.  Create a Professional-Looking Information-Rich Real Estate Website

As you can see from the screenshot below, the website includes a professional design.  The site also contains a Community Guide, information on buying foreclosures and avoiding foreclosure, a full-featured MLS search, a blog and a strong marketing message on the about page.

While it’s true that your Internet visitors won’t care much about you when they first land on your website, they will want to know more about your business services when they get closer to working with a professional.  The about page gives them the reasons they need to choose you as opposed to the other agents or brokerages they know about.

And, finally, notice the prominence of the contact telephone number.  It’s in the header.  It’s at the top of the right column on the pages in the “contact image” that also acts as a link to an email form.  The telephone number appears in the call to action at the bottom of the page.  If you ask a visitor to call you, don’t make them search around for your telephone number!

Finally, all contact information is available on the Contact page and at the bottom of each page.  The footer of the page contains both a physical address (especially important for Internet marketing) and telephone numbers.  Don’t worry about overdoing it.  Your visitors will be glad you made it so easy to contact you!

Real Estate Marketing - Real Estate Brands and Logos

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Whimsical Wednesday

If you watched television last weekend, you might have noticed that the Academy of Country Music Awards were held and televised.

I was really surprised that those awards were happening.  Again.  Seemed to me like I had just heard something about those awards not too long ago.

Now, I’m educated.  I’ve discovered that there are actually two annual country music awards.  The one last week was sponsored by the Academy of Country Music.  That is an organization that was founded in 1964 to promote country music.

The award show before that was held in the fall, and it was sponsored by the Country Music Association.  That association was founded in 1958, and was the first trade organization devoted to promoting a type of music.

Hmm.  So, two organizations that have very similar memberships and goals are both giving out awards.  I thought it was bad enough that there are the Oscars and the Golden Globes.  But, at least those two are very different organizations.  Let’s see, what’s the difference between the ACM and CMA?

  • The ACMs have set themselves apart from the CMAs by making the New Artist and Entertainer categories fan voted.
  • The CMA sponsors the Country Music Hall of Fame
  • One set of awards is in the fall, one in the spring
  • One is held in Nashville, and Nashville empties out to go to Las Vegas for the other one
  • And. . .  Uh. . .   Hmmm. . .

OK, actually, there isn’t much difference.  Just two organizations that want their turn at presenting awards.

Given all the competition on TV – A Minute to Win It, The Biggest Loser, Survivor, and on and on.  I have to wonder why we need one more award show.

Maybe I’d understand if I were a really good Country artist and got 2 awards a year to add to my award wall.

But, I doubt it.

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