The 10 Second Rule
· CommentsThought About Safety Lately?
I’ve seen a number of articles about safety and real estate agents. I think it’s a good idea to revisit the issue of safety from time to time. It’s easy to stop thinking about it in between news stories about REALTORS® who have been injured or killed “on the job”.
I came across some safety information from NAR that includes some interesting ways to keep yourself safe. One that I particularly like is the idea of setting up a code that
everyone in your office knows. Using colors is an often quoted idea. Let’s say that you need someone to call 911 at your location – you call your office and ask them to find the red folder on your desk. Red is the code word for needing immediate assistance.
And, yes, all these things can be considered just common sense. If you have a way to ask someone to call 911, then obviously, you should also have a way to keep the office updated on where you are, or have a way to weave the address where you’re located into the conversation.
Safety Sounds Simple, But. . .
It sounds simple, but have you ever tried it? Practiced what you’d say and how you’d say it? If not, do you think the most effective time to try it out is when you’re alone in an empty house with someone you think is about to harm you? I don’t think so.
So, to me, the key is not just knowing what to do, but also being comfortable doing it. If I had a code like that, I’d want to be confident that I could make that telephone call without tipping off the person I was afraid of. I think that would take some practice. It needs to be so automatic that you can do it even when you’re panic-stricken!
The 10 Second Rule
The other tip I really like relates to the 10 Second Rule. This is the first time I’ve seen that on a list of safety tips. It’s another thing that is so simple, but would take some discipline to do consistently.
The idea is that when you’re on the road, whether alone or with clients, you take 10 seconds when you arrive at a location to look around. Well, not 10 seconds all at once, but the article identifies 5 times when spending 2 seconds to become aware of your surroundings could make a big difference.
That idea really makes sense to me because I’ve always been amazed at people who are surprised by an attacker when you know they should have had some idea that trouble was brewing. But, when you’re late for an appointment, that 10 seconds might seem like too long a delay unless you really focus on your own safety
You can visit Realtor.org to see the complete safety review and you can even take a quiz. The quiz is pretty simplistic, but I didn’t get them all right – do you think you would?






8 Comments
February 29th, 2008 at 1:34 pm
I never thought much about safety on the job. I guess I should with all of the foreclosures out there. You never know if you are going to run into any issues showing a house. This is a great post.
February 29th, 2008 at 1:44 pm
I just gave you a trackback to your article. I’ll say it again it was a good post.
February 29th, 2008 at 1:59 pm
Rick,
I see you’re in Novi – I am a native Michigander myself! Glad you found the article useful. There are crazy people out there, and agents are often in unusally vulnerable situations. So, I’m glad you’re going to focus more on making sure you’re safe!
Kathleen
March 12th, 2008 at 8:47 am
Great safty tips I like the red folder idea and see it can work. I think telling a potential client to meet you at the site instead of driving them is important also. Have you car in a way as for easy exit if need be. Carry you keys in your hand and push the panic alarm if need be on the car and draw attention. Notify the office of where you are and when you have left the property a good idea. Having mace spray a good idea also. Always have the buyer enter rooms first and never back yourself into a corner. If your gut feeling tells you something wrong ask to go to the car to get special info needed for the home. When ever you show a home have them come to office and get copy of drivers license and tag number. Don’t trust anyone and let your guard down. A self defense course is not out of the question an I think all should take advantage of this. Dressing in a professional manner and keeping the conversation professional. When you enter a home lock door behind you so not to let a second person in an accomplice.
It’s sad to have to be so careful buy necessary.
March 12th, 2008 at 9:05 am
Hello Florida,
I like your tips, too. I wouldn’t have thought of locking the door to prevent someone else from coming in! It is sad, but here’s another post from an agent who was prompted to write because someone in his area was attacked showing a vacant home over last weekend.
Safety “standown”
Kathleen
March 13th, 2008 at 8:28 am
That 10 second idea is good to do where ever you go and realtors are out in the communities and may be the first to notice something doesn’t look right. When you frequently show a property and then one day something is out of place.
I think we often remind our children of safety but sometimes forget to apply it to ourselves and with some many agents being attacked and worse killed we do need to have systems in place to prevent this as much as possible.
Some great ideas in this post and will bring all to next office meeeting.
Good Post!
March 14th, 2008 at 9:00 am
Your last comment speaks volumes. Do we ever look back at our life and say I wish I wasn’t late for that meeting. Or do we look back at our life and say I’m glad I made sound and safe choices in regards to my safty so I can enjoy my family and we grow old together.
Sometimes we just need to slow it down a notch. I find hurrying usually is a non productive process and rarely produces what it is trying to. Hurrying inturn shows me lack of preparation and sincerity in trying to do the task at hand.
March 14th, 2008 at 11:56 am
Hello Florida and Melbourne – Not taking 10 seconds remind me of the Dutch proverb, The hurrier we go, the behinder we get. I’ve always found that to be true!