Whimsical Wednesday: Does ANYBODY Work Here?

Posted on Mar 19 2008 | By Kathleen · Comments (4)

I’m sure you’ve had the experience.  You’re in a public place, you need help, and there are no helpers to be found.  It’s just one of life’s minor annoyances, really.  But, the situations it gives rise to can be fairly amusing.

Whimsical WednesdayI have been the source of amusement.  One time I was in a restaurant where it was obvious that it was not a “seat yourself” affair.  A gentleman who looked to me just like a maitre d’ was standing next to the podium surveying the room.  After a moment of being ignored, I said “Is there a long wait?”.  The gentleman turned and grinned at me.  “Ah,” I said, “I bet you don’t work here, do you?”  And, of course, he didn’t.

And, other people have been the source of my amusement.  I was once on a long business flight and took a walk around the double-aisle cabin to stretch my legs.  As I was passing another traveler, he raised his hand and said, “Excuse me, but where is the switch for the reading light?”

Part of my brain started to form a sentence explaining that while I was wearing a navy blue suit, I wasn’t employed by the airline.  The other part of my brain decided that was really too much trouble, so I just showed him the switch, asked if he needed anything else, and moved on.  I have always wondered what he thought about the airline employees’ work ethic when I reached my seat in the opposite aisle and sat down!

The all-time winner of the “does anybody work here” award, however, goes to an anonymous Walmart shopper.

A friend of mine retired early and wanted a few hours of work a week.  She became an employee of a cosmetic company.  Her job is to reset the displays of cosmetics in drug stores and big box stores like KMart and Walmart.  It works out just fine – she has the additional income she wants, and just works a few hours a month.

Beyond the tedium of the job, there is one major problem:  people always assume that she works for the store she’s in.  She even wears what looks like a lab coat with the logo of the cosmetic company on it, but that doesn’t seem to deter people from asking her all types of questions, none of which she knows the answer to.

One day a woman stopped to ask her where something was located in the Walmart store in which they both stood.  My friend patiently explained that she would love to help, but said ”I don’t work here.”  Guess that was the last straw as far as the shopper was concerned.  She fixed my friend with a withering glare and growled:

“That’s just GREAT!!  No one who works here is working, and the only person who is actually working doesn’t work here!!!”

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4 Comments

1

I can relate I had a filling fall out of my tooth Thursday and my dentist is closed Fridays. I called and was told I only work Thursdays and call back Monday and they regular people will help you and by the way doctors going on vacation next Thursday. I asked her to pop in and see the dentist today as I am moving next week and busy time for me and she said no I can’t interrupt doctor. I asked for my hygenist because I knew she would ask him and she told me she was sick and didn’t come in today. I ended the call by saying can you pull my chart and show the doctor and tell him what tooth it is as he would be concered also I had just had a route canal done and he was concered if the tooth was stable as well.

An hour later I got a call come right in. I thank her for her effort and there was my hygenist running up and down the hall.

I know staff guard doctors time from annoying calls from patients. I normally would have waited till next week but I thought it might have problem over the weekend.

I just wonder if doctor knows she is telling people to call back and schedule another day and lieing to patients who is available for a call.

Who is running the front desk?

2

If it were me, I’d mention that experience to the dentist. I would think he’d want to do the triage for patients, not his receptionist.

Sounds like she’s a little over-enthusiastic!

3

I actually go to stores that are helpful and those where they are not don’t get my sale. I am a customer focused person even before it became the cliche it has become and can’t imagine not going the extra mile on anything. Doing so has always provided me with a joy and friendly smile and sometimes a new friend.

4

I can not understand why people think it’s okay to treat people poorly and not be helpful. I can’t help think they are lazy or underpaid and over tired and really shouldn’t be working.

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